Privacy Policy
Effective Date: 01 september 2024
1. Introduction
Feel welcome at Sea Panama Charters . We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://seapanamacharters.com/ and make bookings for our whale watching tours.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: Name, email address, phone number, and booking details.
- Payment Information: Credit card details and billing address.
- Booking Information: Date and time of tour, number of participants, and any special requests or preferences.
- Technical Information: IP address, browser type, device information, and browsing behavior.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Process Bookings: To confirm and manage your whale watching tour bookings.
- To Communicate with You: To send booking confirmations, updates, and customer service messages.
- To Improve Our Services: To analyze booking trends and enhance the user experience on our website.
- To Comply with Legal Obligations: To meet regulatory and legal requirements.
4. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist us in processing payments, managing bookings, and delivering services.
- Legal Authorities: When required by law or to comply with legal processes, we may disclose your information to regulatory authorities or law enforcement.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of any inaccuracies in your personal information.
- Deletion: The right to request deletion of your personal information, subject to certain conditions.
- Objection: The right to object to the processing of your personal information.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic. You can manage your cookie preferences in the Pop-up when first entering the website, or through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our contact form on this website.